Willow Order Of Service Card

1. Due to the digital nature of this product, you will not receive a physical shipment. Upon purchase, you will receive a download link to a PDF which will contain the Canva template link.
2. Download links expire in 90 days, please open all purchased products (by clicking the templates links) as soon as possible, and save a copy in your Canva account.
3. Due to the digital nature of this product, all sales made are final. There will be no refunds or exchange of items once a purchase is complete. For technical difficulties and other inquiries, please contact The Side Blogger customer service at contact@thesideblogger.com
4. All products are sold to individuals. The license to the template is given to the buyer only. See license details below.

Note that the design is copyrighted to Maliha – the owner of this shop, and the designer/creator of all products available in this shop.

Can I order over the telephone?

If you’re struggling to order online please call our team on 01746 766876 so we can assist you. We are open Monday to Friday, from 8:00am to 4:30pm. If you call out of office hours, we will contact you the next working day. Simply leave us a message or email info@dottyaboutpaper.co.uk so we can get back to you.

What happens after my order has been placed?

Once you’ve placed an order, you will soon receive confirmation via email. This acts a receipt, showing the products purchased, the total cost, and the delivery details. Please check this email thoroughly and inform us if there are any errors as soon as possible so we can help. If you do make changes to your original order, any automated emails you receive later will still display the original order details, but don’t worry; we have your amended copy on our systems.

Next, you will receive a second email notification informing you that the order has been dispatched. The email contains information on the postage methods and any tracking details.

Can I alter or cancel my order (or part of my order)?

If we have not begun to process your order, we may still be able to change or cancel it.

If artwork has been set but not yet printed, an artwork charge will apply (the price of the charge can vary depending on the product).

If your order has been printed but not yet dispatched, we are unfortunately unable to cancel it.

If you need to make any changes or cancel your order, we will do our best to assist you. Please call us on 01746 766876 or email info@dottyaboutpaper.co.uk to discuss your requirements.